Responsible Gambling Policy

At Bumble Bingo we take responsible gambling seriously. We want you to enjoy your time with us while keeping play safe, controlled and within your means. This page explains the steps we take to protect players and the tools available so you can manage your activity, spending and time online.

Player protection principles

We base our approach on practical, player‑centred measures. That means clear account controls, proactive monitoring for risky behaviour and straightforward options if you want to change how you play. We aim to make it easy to set limits, take breaks and find professional help when needed.

Activity-control tools

Deposit limits

You can set daily, weekly or monthly deposit limits from your account settings. Limits take effect immediately and are designed to help you control how much you put into your account over time.

Loss limits

Loss limits allow you to cap how much you can lose over a given period. These are available via your account controls and can be adjusted, but any decrease to an existing limit may include a short cooling-off period for your protection.

Time limits and session reminders

Set session reminders to receive prompts after a set period of play. You can also use time-out options to pause your account for a short period if you need a break from gambling.

Account breaks

If you want a longer interruption, request a temporary account suspension. Breaks range from 24 hours up to several weeks and are applied when requested through your account settings or by contacting our support team.

Self-exclusion

Self-exclusion is a more serious step for anyone who needs to stop gambling for a longer period. You can self-exclude from our site for a minimum of six months. During self-exclusion your account will be closed and you will not be able to open a new account while the exclusion is active. If you need assistance with this process, contact our support team who will guide you through it confidentially.

Recognising problem behaviour

Common signs that gambling may be causing harm include spending more than intended, chasing losses, neglecting responsibilities, borrowing money to gamble and feeling anxious about gambling. If you recognise these behaviours in yourself or someone close to you, consider using limits, taking a break or seeking professional support.

Tips for maintaining control

Set realistic deposit and loss limits before you play. Use session reminders and regular account checks to track activity. Keep gambling separate from household bills and never use money you cannot afford to lose. If you notice any change in behaviour, reduce limits or take a break immediately.

Professional help and support organisations

If you need extra support, contact organisations such as BeGambleAware, GamCare or Gamblers Anonymous. These charities offer confidential advice, self-assessment tools and access to specialist counselling. You can also speak to your GP for further guidance.